Privacy Policy
How AutoFix4u collects, uses, protects and manages your personal information when you use our website or automotive services.
AutoFix4U (“we”, “our”, “us”) operates the website autofix4u.co.uk. We are committed to protecting your personal data in accordance with the UK GDPR and the Data Protection Act 2018.
Who We Are
What Data We Collect
We only collect the data necessary to provide our automotive services.
Information you provide via forms or phone
- Full name
- Email address
- Phone number
- Vehicle details (make, model, registration number)
- Service or repair request details
Automatically collected data
- IP address
- Browser and device information
- Website usage data (via cookies, if enabled)
How We Use Your Data
We use your data strictly for:
- Responding to enquiries
- Booking and managing appointments
- Providing vehicle repair and maintenance services
- Contacting you regarding your booking
- Improving our website and services
We do NOT use your data for unsolicited marketing.
Legal Basis for Processing
We process your data based on:
- Contract – when you request a booking or service
- Legitimate interest – to manage our business and respond to enquiries
- Consent – for cookies, where applicable
Data Sharing
We do not sell or rent your personal data.
We may share data only when necessary with:
- Website hosting providers
- IT and maintenance services
- Legal authorities, if required by law
Data Retention
We retain personal data only as necessary:
- Enquiries: up to 12 months
- Service records: up to 6 years for legal and accounting purposes
Your Rights
Under UK GDPR, you have the right to:
- Access your personal data
- Request correction
- Request deletion
- Restrict processing
- Object to processing
Exercising Your Rights
To exercise your rights, contact us at contact@autofix4u.co.uk .
Concern about how your data is handled?
If you are unhappy with how your personal data has been handled and remain dissatisfied after contacting us, you can complain to the Information Commissioner's Office (ICO). Visit the ICO .
Cookies
Our website may use cookies to improve functionality and user experience.
You can control or disable cookies through your browser settings.
Where cookies require consent, appropriate consent should be obtained before those cookies are used.
Data Security
We take appropriate technical and organisational measures to protect your personal data.
Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page.
Contact
For any privacy-related questions, please contact AutoFix4U:
Need to Contact AutoFix4u?
If you have a question about your personal information, your vehicle enquiry or any of our services, our team is available to help.